At Vetral Interiors (“Vetrall”, “we”, “our”, or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through our digital platforms, including our website, contact forms, social media platforms, and online advertisements.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you interact with our website or contact us, we may collect the following information:
Personal Information:
- Full Name
- Phone Number
- Email Address
- Project Location
- Property Details
- Budget Range
- Any information you voluntarily provide through enquiry forms or consultations
Technical Information
We may automatically collect certain information, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on Website
- Cookies and Analytics Data
How We Use Your Information
The information collected may be used to:
- Respond to your enquiries
- Schedule consultations
- Provide interior design services
- Prepare quotations and project proposals
- Improve our website and customer experience
- Communicate project updates
- Send promotional offers, newsletters, or marketing communications (only where permitted)
- Measure the effectiveness of our advertising campaigns
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.
You may choose to disable cookies through your browser settings. However, doing so may affect certain functionalities of the website.
Third-Party Services
We may use trusted third-party services such as:
- Google Analytics
- Meta (Facebook & Instagram)
- Google Ads
- WhatsApp Business
- Email Marketing Platforms
- CRM Systems
These services may collect information in accordance with their own privacy policies.
Meta & Advertising
We may use Meta Pixel, Google Analytics, and similar technologies to understand user behavior, improve our website, and deliver relevant advertisements.
Information collected through these tools helps us optimize our marketing campaigns but does not personally identify visitors unless they voluntarily submit their information.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of online transmission or storage is completely secure.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared:
- With trusted service providers assisting in our business operations
- When required by law
- To protect our legal rights
- With your consent
Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.
Your Rights
Depending on applicable laws, you may request to:
- Access your personal information
- Update or correct your information
- Request deletion of your information
- Withdraw your consent for marketing communications
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are intended for individuals above the age of 18. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Vetrall Interiors
📍 Office No. 33, DNK Business Bay, Katraj – Kondhwa Rd, Rajas Society, Katraj, Pune, Maharashtra 411046
📞 Phone: +91 89564 63319
📧 Email: info@vertal.in
🌐 Website: www.vetral.in